19 March 2020
Filed to: News
In line with government guidance we are still fulfilling online orders. Couriers will maintain a safe distance when delivering. All deliveries can be completely contactless if required, please provide your consent and details of a designated safe space when ordering.
We wish to assure all of our customers that we taking the threat Covid-19 poses to staff, customers and the wider public very seriously.
Having no expertise of our own in this regard, in the first instance we are following all government and NHS guidance closely.
This begins with prevention, by upholding the highest standards of hygiene, in accordance with NHS Advice.
Should a member of staff, or anyone they live with, exhibit symptoms of the virus, we will be insisting they follow government guidance on self-isolation.
Additionally, we will be instituting further measures to limit unnecessary contact with customers and third parties. This includes the provision of contactless delivery. This can occur through our couriers, or our own vehicles, please contact us for further information.
Whilst we always like to see you, please do not visit us at this time.
We will do everything we can to accommodate your requirements over the phone.
Our intention is to continue to provide our customers with the excellent service they have come to expect. We still hold excellent stocks of most items and are responding to sales enquiries rapidly.