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Covid-19 Impact & Policies | Contactless Delivery

19 March 2020

Please note that we are accepting online orders but will not be fulfilling them until the current Covid-19 restrictions are lifted.

 Whilst we have yet to be impacted by the outbreak of Covid-19, we wish to assure all of our customers that we are taking the threat it poses to customers, staff and the wider population very seriously. 

Having no expertise of our own in this regard, in the first instance we are following all government and NHS guidance closely.

This begins with prevention, by upholding the highest standards of hygiene, in accordance with NHS Advice.

Should a member of staff, or anyone they live with, exhibit symptoms of the virus, we will be insisting they follow government guidance on self-isolation.

Additionally, we will be instituting further measures to limit unnecessary contact with customers and third parties. This includes the provision of contactless delivery. This can occur through our couriers, or our own vehicles, please contact us for further information.

Whilst we always like to see you, please do not visit us if you are displaying any symptoms of Covid-19.

We will do everything we can to accommodate your requirements over the phone.

Our intention is to continue to provide our customers with the excellent service they have come to expect. We still hold excellent stocks of most items and are responding to sales enquiries rapidly.

 

 If any aspect of our business significantly changes, we will notify you alongside providing regular updates.

Please don't hesitate to get in touch with the sales team.

01435 867 072 | sales@roundwood.com

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Round Wood of Mayfield
Newick Lane
Mayfield
East Sussex
TN20 6RG

01435 867 072

Opening hours:
8am-5pm Monday to Friday
8:30am-12:30pm Saturday